Helping Companies Achieve Dramatic Results.

The Collister Group has been successfully helping companies like yours achieve dramatic performance results since 1993. Regardless of the industry you are in or the business problem you are confronted with, The Collister Group can help your company gain that competitive advantage that all businesses seek to develop and maintain:

  • accelerate time to market
  • improve product quality
  • enhance operational efficiencies
  • guarantee compliance
  • lower costs
  • increase company profit margins
  • improve the delivery of customer service
  • optimize organizational performance
  • increase employee productivity and satisfaction
  • generate greater sales volume and market share.
Below are some representative highlights of successes in varying industries discussing successful installations. Contact us for details on how we can help you.

INDUSTRY

 Healthcare

CUSTOMER

 A Major National PPO (Planned Provider Organization)

PROBLEM

 The company’s volume of HCFA and UB92 forms had reached 7,000 per day. Faced with the problem of escalating labor costs and growing turnaround times, the company needed to reduce the duration and expense of its medical claims processing.

SOLUTION

 An imaging system with a forms processing software (using ICR and OCR technology) was implemented to automate the processing of the HFCA 1500 and UB92 forms. With this technology, the company has shortened its time for collection and been able to increase the number of claims processed, including a first year increase of 60%.

 

INDUSTRY

 Manufacturing
   

CUSTOMER

 Major Manufacturer of Custom Oilfield Equipment
   

PROBLEM

 Custom multimillion dollar manufacturing jobs requiring extensive Quality Assurance and Quality Control Records were being stored in paper format for years on end and retrieval of documents when parts were returned for further custom work or repair. Misfiling, lost files, and damage from normal decomposition could cost the company money. In the case of lost files, millions of dollars had been lost as the result of starting from scratch on custom pieces. Misfiling and damaged files from deterioration impacted the bottom line substantially from the labor side whether in storage and retrieval or in recreation of damaged documents.
   

SOLUTION

 An imaging solution was installed and now all QA and QC documents are scanned upon completion of a job and are stored electronically. When parts return for re-work or further customization, the documents can be retrieved electronically on the manufacturing floor for reference and update. Documents are no longer lost and storage cost for paper documents have been reduced to nothing.

 

INDUSTRY

 Accounts Receivable / Accounts Payable
   

CUSTOMER

 A leading Oil & Gas company
   

PROBLEM

 The volume of AR/AP Documents was causing growth of the AR/AP Department that strongly outpaced the company’s growth, which then impacted the bottom line. Cash Flow Management and relationships with vendors and suppliers were proving to be problematic for the company and this was a public relations problem that could seriously impact the bottom line if left unchecked.
   
SOLUTION An imaging and document management system was installed whereby all incoming AR/AP documents are scanned and all outgoing checks are also imaged and filed with their invoice. A custom program was then created to link the new Document Management and Imaging System to the existing Accounting Software being used by the company. All documents are retrieval from the desktop computers of AP employees to answer questions immediately about status of payment. Cash Flow Management became a controlled exercise where the company’s AR/AP department could actually on any given day report the exact current status. Because all AR/AP documents and payments are imaged, when audits are conducted, they are fast, efficient, and painless.

 

INDUSTRY

 Human Resources
   

CUSTOMER

 Regional Headquarters for National Super Market Chain
   

PROBLEM

 As one of the largest employers in the Houston area, this client was faced with a very large daily volume of applications and other Human Resource related documents. The need to file and retrieve documents relating to each employee and their status regarding employment and health care with the company was taking up labor hours and was becoming unwieldy because of the volume. Also, regulations from Federal, State, and Local labor statutes are exacting in the nature of what records are kept, for how long, and in what way. This avalanch of paper became verwhelming.
   
SOLUTION This solution was the installation of a complete image capture, forms processing and document management system. Now, the HR Department scans the complete new hire package (I-9, Application, W-4, etc) upon hiring of an employee. During the scanning process, information is automatically extracted form the forms by forms processing software. This automation in scanning and automated data capture has saved the company money in labor staffing in the HR department while increasing productivity of the department overall. One of the features most important to this client was the multiple levels security the system provided for these sensitive employee files.

 

INDUSTRY Records Management
   
CUSTOMER Major International Law Firm
   

PROBLEM

 This office is the repository for millions of pages of hard copy documentation, consisting of internal law firm business records, client specific records, and litigation files. With its growing international clientele, the firm needed to find a more efficient, cost effective, and secure method of managing, retrieving, and storing files.
   
SOLUTION The software and hardware needed for a fully functioning Electronic Document Management System and a litigation specific Case Management System was installed. Next, a conversion of all archived paper documents into the new electronic document management system was completedThousands of dollars a month are being saved in storage costs and the records management department is now one of the most efficient in the industry.