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Shipping Policy

All Continental U.S. orders of $49.99 or more qualify for free ground shipping.

SoftScience™ ships to addresses within the U.S., including Alaska and Hawaii, and APO/FPO/DPO addresses.

We partner with United Parcel Service of America (UPS) to deliver our orders.

We ship via UPS Ground, as well as 3-Day, 2-Day and Overnight Delivery orders.

Orders are not shipped on weekends or holidays. Orders received on weekends or holidays will be shipped on the next business day.

Order Tracking

When a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for shipping your order is based on the weight of your products, the size of shipping carton, and your delivery location. Before the final checkout page you will be shown the shipping cost for your order, and you will have an opportunity to not place your order if you so decide.

Back Orders

If an item goes on back order we may ship you the portion of your order that is currently in stock. When the back ordered item becomes available we will ship you the balance of your order. You will not be charged any additional shipping and handling for the second shipment.

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